Terms of Service

Last updated: [DATE]

1. Who we are

LactoVault ("we," "us") is operated by [LEGAL ENTITY NAME], a [STATE] [entity type], located at [ADDRESS]. These Terms govern your use of lactovault.com and our freeze-drying services.

2. The service

We process breast milk you ship or deliver to us into a freeze-dried powder and return it to you. We are not a milk bank; we do not provide donor milk sourcing through this service (see separate terms if a donor milk product is offered). [Describe minimums, turnaround, and rush options — must match what's stated on the Pricing page exactly.]

3. Your responsibilities

You confirm that milk you send is your own, was expressed and stored following safe handling practices, and that you have the legal right to have it processed. [Add specifics: bag types accepted, freezing window, labeling requirements.]

4. No medical advice

LactoVault does not provide medical advice. Content on this site is educational only. Consult your pediatrician or a lactation professional about infant feeding decisions. See our Medical Disclaimer.

5. Payment & pricing

Prices are as stated at checkout. [Confirm refund/cancellation terms — link to Refund Policy.] We reserve the right to correct pricing errors before an order is processed.

6. Limitation of liability

[This clause requires attorney drafting specific to your jurisdiction and insurance coverage — do not use generic boilerplate for a health-adjacent product without review.]

7. Changes to these terms

We may update these Terms from time to time. Continued use of the site after changes constitutes acceptance.

8. Contact

Questions about these Terms: contact us or email [email protected].